Shipping policy
Delivery & Shipping Policy
Effective: August 18, 2026
This policy explains how orders placed with Watier & Co are prepared and delivered.
Order Preparation
Orders typically require 2–5 business days for processing before dispatch.
Weekends and applicable public holidays are excluded from business-day calculations.
Estimated Transit
Following processing, our standard estimated delivery period is:
10–30 business days
Delivery times can vary depending on the destination, customs procedures, carrier networks, local delivery services, weather, and other circumstances.
Complimentary Standard Shipping
Standard shipping is free to eligible destinations supported through our checkout unless otherwise clearly displayed.
Markets
We may serve customers in the United States, Puerto Rico, Canada, United Kingdom, Sweden, and other destinations made available through our checkout.
Fulfillment Network
Watier & Co works with third-party suppliers, fulfillment facilities, warehouses, and logistics providers.
Your package may therefore originate outside the United States or from a facility other than our corporate address.
Products from a single order may occasionally arrive separately.
Tracking
Tracking information will be provided when available after dispatch.
Carrier tracking systems may require additional time to display the first shipment event.
Customs and Import Procedures
Cross-border orders may be subject to customs procedures and applicable duties, taxes, brokerage charges, or similar governmental costs.
Such charges will be handled and disclosed in accordance with applicable law and the information presented during checkout.
Delivery Problems
If your package is significantly delayed or appears to be missing, contact service@watierco.com with your order number.
We will review the available shipment information and coordinate with the appropriate logistics provider when necessary.
Address Accuracy
Please verify your delivery address carefully.
If you discover an error, contact us immediately.
We cannot guarantee modifications after fulfillment begins.
Returns
Returns must follow the instructions contained in our Returns & Refunds Policy.
Do not send merchandise to our Florida business address unless instructed to do so.
Contact
Watier & Co
Operated by SOVEREIGN RAINHA ENTERPRISES LLC
911 E Atlantic Blvd Ste 101
Pompano Beach, FL 33060
United States
Email: service@watierco.com
Phone: +1 689-278-2693